Articles by New Leaf Technologies

Building Future Leaders: How eLearning Drives Management Development in Hospitality

Building Future Leaders: How eLearning Drives Management Development in Hospitality
In the hospitality industry, promoting from within is often the fastest route to filling management gaps. However, when undertaken without proper preparation, it can also be one of the costliest endeavours. High-performing staff don’t automatically become effective leaders, and the fallout of poor leadership is felt in turnover, morale, and service quality.  As the industry
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Training Restaurant Teams for Calm, Connected, and Digital-Ready Service

Today’s restaurant floor is a pressure chamber where the hospitality team’s development relies on the ability to deliver speed, warmth, precision, and tech fluency all at once. Personalised experiences, contactless payments, and digital interactions, which were originally considered luxury touches, are now baseline expectations, according to Oracle’s 2025 Hospitality Report. A 2025 Tourism and Hospitality
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How Training Drives Greener Hotel Operations

Sustainability in Hospitality: How Training Drives Greener Hotel Operations
The hospitality industry faces growing pressure to prove its sustainability. Eco-conscious guests, stricter regulations, and rising costs make green practices and certifications essential for attracting customers and boosting profitability. According to the UN World Tourism Organization’s Tourism Sustainability Report 2023, 73% of global tourists prefer to stay in hotels that apply sustainable practices. This shift
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Talent Succession in Hospitality: How eLearning Contributes to the Leadership Pipeline

Talent-Succession-in-Hospitality-How-eLearning-Contributes-to-the-Leadership-Pipeline
Hospitality thrives on people. Whether it’s a hotel manager resolving a guest issue at midnight, a restaurant supervisor ensuring consistency across service teams, or a resort executive setting long-term strategy, leadership makes the difference between a memorable stay and a disappointing one. Yet the industry faces one of its greatest challenges: how to develop and
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Corporate LMS: South African Insights in 2025

Corporate LMS: South African Insights in 2025
Welcome to the digital boardroom of 2025, where paper trails are extinct, training manuals gather dust and the words “online learning” are no longer met with a suspicious side-eye from your HR director. Across South Africa, organizations are transforming faster than a bunny in a magician’s hat and much of that transformation hinges on one
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