Enhancing Retail Training: Putting People First

ENHANCING RETAIL TRAINING: PUTTING PEOPLE FIRST
The retail sector has experienced significant changes in recent years, especially with the rise of online shopping. To meet customer expectations, retailers must provide exceptional service. However, employee expectations have also evolved, emphasizing opportunities for growth within the company. Engaging and informative onboarding and training programs are crucial for reducing staff turnover and increasing productivity.
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Improving Staff Training in the Retail Environment

Staff training in the retail environment
It’s challenging keeping customers happy throughout the day. It’s a tough job, but it must be done if a business is to succeed. Retailers must have knowledgeable and skilled employees to provide excellent customer service, product knowledge, and to create sales.  These days, autonomy is one of employees’ biggest demands. eLearning has provided a flexible and
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The Art of Voice Over in eLearning

THE ART OF VOICE OVER IN ELEARNING
Understanding the Relationship Between People and Business The South African workforce has grown over the years, and business people around the globe have grown to understand the importance of people in the growth of their businesses. I believe that to catch a person’s attention, you need to understand and accommodate the 5 senses. Sight, can
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Quantifying Training Effectiveness in the Learning and Development Space

For learning and development (L&D) professionals, it’s no longer enough to simply facilitate upskilling of staff; they actively need to drive performance within a company. Where in the past the focus fell on learning outcomes, it’s now squarely on performance outcomes. It’s all about having the right lens to measure value and our Training Intelligence
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How to Keep Cool Under Pressure

HOW TO KEEP COOL UNDER PRESSURE
Keeping cool under pressure is a valuable skill to develop – not only in the workplace or within eLearning, but for everyday life too. Like any skill, this will take practice and time to master. Success doesn’t come over night and will require dedication, mindfulness, and well-thought-out execution in order to maintain a healthy mind.
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