Onboarding is a carefully crafted process of preparing new employees to succeed in their roles. With the use of modern learning management systems (LMSs) training managers and hiring staff can now make the process much more engaging and efficient.
eLearning onboarding processes can highlight opportunities for skill development and ongoing training among new hires, as well as set goals for their professional growth. These processes can be personalised, cater to all generations, and harness the latest technology to streamline administrative tasks. Course creators can design scenario-based learning activities, repurpose content for mobile apps, and create feedback mechanisms to help them continuously improve the onboarding experience.
Glassdoor research shows that companies with strong onboarding programs see 82% higher employee retention and 70% increased productivity. Conversely, poor onboarding can have negative consequences. A survey by HRDive shows that inadequate onboarding results in up to 31% of employees leaving their jobs within the first six months. SHRM research echoes this, showing that 64% of employees who experience a poor onboarding process consider leaving the company entirely.
These statistics highlight the importance of investing in a well-structured, engaging onboarding experience, particularly in high-pressure industries like healthcare, where staff retention, ongoing upskilling, and productivity are critical.
Day 0 Onboarding
Day 0 onboarding refers to the time between accepting the job offer and the employee’s first day at work. This could be as short as a day or as long as a few weeks. It covers many onboarding steps you can take before your new hire begins work, ensuring a smooth transition into their roles.
With the right eLearning technology, you can handle most paperwork in advance, remedy issues immediately, and complete the bulk of legal and compliance training for new hires. You can communicate their role, expectations, how they fit into the broader team, and your mission, vision, values, and company policies. A robust pre-employment onboarding process ensures employees feel connected and motivated from day one. These are typical Day 0 onboarding tasks:
- Collect documentation (personal, bank, payroll, tax, etc. details) and prompt your candidate to complete necessary forms that can be stored securely on your LMS platform.
- Verify medical licenses as necessary to avoid compliance penalties.
- Offer induction programs that cover standardised information on policies, procedures, protocols, documentation to be followed, and health and safety information.
- Make social introductions to other leaders, administrators and key workers and provide new hires with ways to reach out and ask questions.
- Schedule other onboarding activities and training opportunities.
Standardised Healthcare Staff Training For Dispersed Workforce
The healthcare industry covers many job roles, including doctors and healthcare providers, clinical research companies, pharmaceutical companies, and medical device manufacturers. Many of these healthcare institutions have a large and dispersed workforce that could be located in different regions of a country or, indeed, the globe.
L&D (Learning & Development) managers and HR departments must harness the new technology offered by leading learning management systems to ensure that employees in all regions and countries where your organisation operates receive onboarding and training of the same quality and standard. A fully digital induction package will free up valuable time, cut training costs, and ensure global consistency in training in areas such as essential healthcare protocols and compliance requirements.
Onboarding For All Ages
As healthcare institutions embrace digital platforms to deliver healthcare staff training, they must navigate the diverse needs and preferences of learners spanning multiple generations. However, creating eLearning content that is built for every generation requires striking the right balance and employing various strategies to meet learners’ diverse needs.
The solution is to provide multimodal eLearning content, offering a blend of online learning materials, videos, animations, and interactive activities and letting learners choose the format that best suits their needs. Instructional designers must create eLearning experiences with intuitive navigation, clear instructions, and a user-friendly interface, which will further bridge the digital divide.
Engagement Through Interactive Simulations
eLearning simulations for healthcare training—training with augmented reality, artificial intelligence, or certain methods of gamified learning—ensure practical, real-world engagement that helps healthcare workers apply their knowledge in critical situations. Here are some examples of interactive onboarding for healthcare professionals, based on typical healthcare scenarios:
- Train learners in your emergency response procedures by simulating a patient emergency.
- Improve infection control awareness by simulating a scenario where an infectious disease patient arrives, and the trainee must select the correct PPE and hygiene protocols.
- Build interpersonal skills and ensure professional, compassionate patient interactions through a simulation where a trainee must use effective communication and de-escalation techniques to manage difficult patients or families.
- Navigate electronic health record (EHR) systems by locating missing information and ensuring accuracy to improve digital competency and reduce documentation errors.
Mobile Learning & Onboarding
You’ll be well aware of the time and money it takes to onboard dispersed, remote, and rural staff to a clinic or hospital the traditional, in-person way. This is where a mobile-accessible LMS can make all the difference. It allows your staff to learn anytime, anywhere, on any device, ensuring flexible online training for medical staff.
With an LMS like TalentLMS, learners can even train offline and sync their progress once they are back online. Additionally, mobile-friendly certification courses enable healthcare organisations to develop in-house talent efficiently.
Progress Tracking & Personalisation
Using a modern LMS for healthcare onboarding provides data-driven insights to monitor progress and create AI learning experiences tailored to individual needs. The LMS allows you to track onboarding progress regardless of where a new hire is in the process. Using real-time data, the system can adapt eLearning content for fast learners, or circle back for those who need more time on a certain topic. Feedback mechanisms ensure employees feel supported throughout the healthcare staff training process, and have opportunities to ask questions or clarify expectations.
Every new hire has a different career background and learning preference, necessitating a personalised onboarding experience. Ensure personalised learning by analysing employee feedback and progress tracking via your LMS dashboard. Provide role-specific induction sessions and training tailored to the new hires’ department and job role, and offer self-paced learning modules for employees who prefer flexibility.
Achieving Personalised Healthcare Onboarding
Let New Leaf Technologies Help You Onboard Your Healthcare Staff
No single tool will be more influential to your candidates’ onboarding
experience than the platform you use. What you want is a learning management platform that’s secure, easy to use, and makes training seamless, efficient, and engaging. Contact New Leaf Technologies for end-to-end learning solutions that integrate existing software and can onboard, train, and track new hires on a single platform seamlessly.
